Publishing Operations Specialist


Outsourced.ph

Company Description

Outsourced.ph is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business.

With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Job Description

This position will facilitate high volume workflow and facilitate approvals between our clients, account management and production teams, playing a key role in fulfillment of online campaigns.

  • Delegating tasks and setting deadlines
  • Overseeing day-to-day operations
  • Ensuring SLAs are met or creating Action Plans where they are not
  • Working with Leadership to create and troubleshoot strategic capacity plans
  • Updating tracking tools to ensure client relationship management team has clear visibility into publication status
  • Managing site content proofing, editing and publishing
  • Circulating preview links for approval and publication
  • Approving daily email and Push Notification campaigns, adhering to strict deadlines
  • Approving and scheduling daily Spotlight and Push Notification campaigns, adhering to strict deadlines
  • Provide productivity data to ensure client relationship management team has clear visibility into publication status

Qualifications

  • 2+ years experience working with WordPress, or another enterprise CMS
  • Previous experience using Jira
  • Proficiency in Google Office
  • Knowledge of web publishing best practices
  • The ability to to perform tasks to a high quality whilst adhering to strict deadlines
  • In-depth knowledge of performance metrics
  • Understanding of SLAs and how to manage them, tactically and strategically Flexibility and acceptance of rapid change
  • The ability to work independently and as part of a team

Nice to Have

  • Interest and basic knowledge in social media tools and digital media concepts
  • Bachelor’s Degree in Communication, Multimedia Arts, Marketing Communications or related fields
  • Organized and self-motivated
  • Detail and task oriented
  • Interest and basic knowledge in social media tools and digital media concepts

Work Schedule (Manila Time)

  • Tuesday to Saturday (12AM-9AM) *first 2 weeks
  • Monday to Friday (9PM-6AM) after onboarding/training

Location

  • Permanent homebased (candidate should have their personal and reliable equipment and stable internet connection; at least 10MBPS for both download and upload speed)

Additional Information

By clicking on the “I’m Interested” button I hereby allow Outsourced Quality Assured Services, Inc. (“Outsourced”) to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

To apply for this job please visit jobs.smartrecruiters.com.