Voyage Specialist



ATLAS OCEAN VOYAGES

Company Description

Atlas Ocean Voyages is a North American all-inclusive luxury cruise brand delivering ocean adventures in some of the world’s most captivating destinations, such as Antarctica, Northern Europe, Mediterranean, Caribbean, and South America.

Our elegant and intimate small ships take experienced travelers on unique itineraries for engaging at-sea and shoreside experiences, while employing the latest sustainability technology to help preserve the waters we sail.

Attend our Open House on October 27th at our corporate office located at 1 E. Broward Blvd Suite 800, Fort Lauderdale, FL, 3331

Job Description

We are seeking an experienced individual to join our team of Voyage Specialists. This position is cultivating new business relationships while strengthening already existing partnerships.

Voyage Specialists handle inbound new and existing reservation calls from our Travel Partners and Guests. This team is helping our Travel Partners and Guests with their upcoming Atlas Ocean Voyages adventure cruise experience.

The start date for this position will be November 15th, 2021

Responsibilities

  • Provide valuable information and make appropriate suggestions to Travel Advisors and Guests regarding Atlas Ocean Voyages destinations, itineraries, and ancillary products.
  • Use sales techniques and product knowledge to increase booking revenue and provide complete customer satisfaction
  • Provide consistent consultative telephone and email support to Travel Advisors and guests in a positive, knowledgeable, and professional manner.
  • Follow up in a timely manner using phone and email to ensure all outstanding tasks and commitments are brought to full completion.
  • Constant follow up of all available new sales leads and previous customers in an effort to generate new business.
  • Ability to independently research information.
  • Assist with projects as requested by manager and/or supervisors.
  • Other duties as required.

Qualifications

  • Must be customer service-oriented and have excellent sales skills
  • Ability to effectively multi-task.
  • Able to work positively, cooperatively, and respectfully in a fast-paced, diverse, and entrepreneurial business environment
  • Cruise Line Reservation experience preferred.
  • Self-motivated, organized, and team-oriented with strong verbal and written communication skills.
  • Ability to learn reservation system required (Resco)
  • Proficient in verbal/written English
  • Knowledge of Microsoft Office Suite
  • Must have a flexible schedule, with the ability to work weekends and holidays as needed

Additional Information

Benefits

  • Health Insurance
  • Paid time off
  • Discounted cruise travel after one year of service
  • On-site restaurant
  • Complimentary on-site fitness facility
  • Local shuttle services
  • Prime location distance to Brightline station and Las Olas Blvd
  • Discounted local city parking

Atlas Ocean Voyages is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.

Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

To apply for this job please visit jobs.smartrecruiters.com.

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